We have all come into contact with the Bulgarian health care system, at some point.
If you haven't then you're in for a treat!
They are basic, less than welcoming and often less than accommodating to foreigners. However they are never the less effective, and often treatment and diagnosis is not given with a held hand and a warm smile. They do get a job done.
I'm here to tell you about a whole different place. A place where you can go and talk to doctors. Believe it or not they are willing to take time and listen to whatever problems big or small you may have. A place that you are welcomed by a smiling face and a reassuring hand to let you know you're not alone.
Now if you're anything like my self you have a family you love and care about, who's safety and health are everything. I have two young girls, who have had their fair share of problems. From normal childhood illness to tonsillitis every month and between them five bouts of pneumonia.
I’m sure you can begin to imagine, the stress and the worry over the last five years alone. Back to back antibiotics for both girls, either or both sick every month and winter is no fun for anyone.
Violeta works alongside Tokuda Hospital as its assisting partner, helping foreigners who are in need of medical help. She helps all foreigners whether you live in Bulgaria or you are willing to travel for medical treatment. Her website is www.treatmentbulgaria.com or you can contact her on her mobile number which is 00359878799103, or her email is violeta (at) treatmentbulgaria.com
After a brief rundown of my problems Violeta arranged for me to visit Tokuda Hospital. She kindly arranged all the appointments, and within a very brief period of time she contacted me with all the information I needed to plan our trip to Sofia.
Upon arrival at the hospital, Violeta arranged the registration with the hospital then we headed off to our first set of appointments.
We did not have to wait long to see Dr Kenderova.
What struck me the most and the hardest was the specialist listened to what I needed to say. She was inviting not in a rush however above all content to chat with me and my daughters.
I left feeling happy and confident with both the specialist and her prognosis.
Next we went to ENT, where Violeta had arranged for us to see Dr Kulev an otolaryngology specialist.
I honestly thought I couldn't be anymore inspired than I had been. I was in for a pleasant surprise. Dr Kulev welcomed us into his office with a friendly smile and a warm handshake.
This time it was my eldest daughter first, believe me he was very through in his examination and once again I was given a clear and concise diagnosis. Her treatment was pending test results. He made me feel comfortable, I was happy to trust his judgement.
Then it was my youngest daughter. Now I honestly didn't think she had any problems connected with ENT . She had her tonsils removed at two and a half years old at a state hospital in Pleven, but Violeta assured me it was better to have them both checked.
Now my eldest problem warranted surgery with Dr Kulev. I won't go into details only to say that the sheer complexity of thoroughness that they went into to make sure my baby girl was safe is a testament to both Dr Kulev and the hospital. Every single eventuality was covered in every possible way they could.
I cannot go much further without saying; none of this would have been possible without Violeta.
So instead of being yet another horror story about the Bulgarian health
care system. The staff at Tokuda Hospital are a profoundly dedicated team, that see it not as a job but a vocation, helping people through some of the most difficult times in their lives.
So if you're reading this and are for a second wondering if you should get a second opinion, just do it. For the price of a phone call they could save your life or set your mind at rest either way they can help you.
Interview with Dr valeri kulev
I managed to steal an hour of the lovely Dr Valeri Kulev's time, and asked him a few questions about himself. Why he became a doctor and a surgeon.
I first asked Dr Kulev why he became a doctor. He's always had an interest in biology and chemistry and at a young age was faced with the dilemma whether to become a vet or a doctor. Over a period of time being a doctor started to take his interest more so it progressed to win the dilemma. He then went on to explain that his decision to become a surgeon was influenced by peer pressure, as he went on in his younger years to do an internship at an ENT department this coupled with suffering similar problems as a child gave us the talented surgeon we have today.
I went on to ask him about different cases he'd seen in his career and if one in particular had stayed with him. He explained that in the field of ENT there are no two cases the same. Ranging from the minor illness of runny noses and sore ears of young children to the more serious aspects of oncology each case has its own bearing on him as a person and each case is as important to him as the next. He also stressed that for him the complete satisfaction came in knowing he had the knowledge and skills to help a choking child and watch them breathe again or in five years time seeing someone who has recovered from cancer. It became very clear in the interview that Dr Kulev invests a part of
himself in every patient he sees, also in the medicine he uses to treat them.
I also asked him if he found a difference in working with both cultures. He explained to me that to him the only difference he had noticed over a period of time was that there is a richer understanding of medicine in other cultures although Bulgarian people are starting to change that.
We covered a vast range of topics to do with ENT.
Which included the geographical influence, environmental and globalisation affects that also come into play when dealing with different ENT related diseases in adults and children. As well as the possible genetic link.